Privacy

Information we use

We use contact, delivery, order, and payment-status information to fulfil purchases, provide support, prevent misuse, and keep the financial records the business is legally required to retain. New online orders require a signed-in customer account with a confirmed email and are linked to that account.

Online payments

Payment details for new online orders are entered on Yoco's secure hosted payment page. This store does not collect full card numbers or card security codes. We retain the payment references, amount, currency and confirmed payment status needed to manage your order.

Store analytics

We use optional analytics to improve the store and checkout. You can decline analytics at any time.

Customer communications

New online-order confirmations, payment and status updates, reminders, and refund messages use your confirmed account email. Older orders keep the email provided at checkout. Account confirmations, password-recovery links, security alerts, and opted-in reminders use your account email address. Account notifications also appear in your account. Previously issued confirmation and recovery links remain valid until they expire. Your email is also used for sign-in.

Your choices

Signed-in customers can control non-security account notifications from the account dashboard. Security alerts remain enabled to help protect accounts.

Deletion

Account deletion has a seven-day recovery period. After it expires, the profile is deactivated and personal details are anonymized. Financial and legal transaction records remain where retention is required.

For questions, contact the store on +27614644743.